Troubleshooting
Coming soon. The pages in this section:
Not getting emails
What to check when emails from Camp-in-1 or your camp don't arrive.
"Registration is temporarily unavailable"
Why a camp's registration page says it's temporarily unavailable, and what still works.
"That payment link has run out"
What to do when a payment or sign-in link has expired.
A payment is still confirming
Why a payment can take a little while to show, and what to do.
A session is full, has ended, or registration is closed
Why you can't register for a session, and what you can do instead.
"Your account is behind, so this cannot be changed"
Why parts of Camp-in-1 are read-only after a missed payment, and how to fix it.
"That page is for camp staff"
Why you were sent to your family portal from a camp staff page.
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